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FAQ

Below is a list of the most frequently asked questions. If you have a specific question, please feel free to contact us. A friendly customer support representative will be happy to answer you.

Do you provide turnkey services?

Yes. Based on your travel needs, we have the capabilities to make necessary travel arrangements, assign appropriate companions, coordinate transportation, and everything in between.  Simply contact us and a travel coordinator will be happy to assist you.

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What travel methods are supported?

We have the capabilities to help you travel via land, sea, and air.

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How are companions assigned?

Our travel companions are assigned to clients based on similar interests and necessary experience to support healthcare and travel needs.

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Will I be able to trust my assigned travel companion?

Each of our travel companions undergo a strict background check, are certified in CPR, attend specialized training programs, and are seasoned travel professionals. We are confident that your assigned companion will be someone you can get along with and, most importantly, trust.

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I am looking to go on an extended vacation, but require special assistance.  Can you help?

We have professional team of travel companions with a diverse background who can help you throughout your trip. Please contact us to discuss your plans so that we can ensure a travel companion will be available for your trip.

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Can I make my own travel arrangements?

Yes. You are more than free to make your own travel arrangements. Just remember to accommodate for your companion as necessary.  Please contact us prior to booking your trip to make sure your reservations are in compliance with our policies.

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How do you charge clients?

After talking with you regarding your travel plans and unique needs, a travel coordinator will develop a customized quote for you. We generally charge clients on an hourly basis along with any necessary travel fees.

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Can I use my own travel agent?

Yes. You are more than free to use your preferred travel agent to make all of your necessary travel arrangements. Just remember to accommodate for your companion as necessary.  Please contact us prior to booking your trip to make sure your reservations are in compliance with our policies.

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I am interested in joining your team. Are you hiring?

We are always interested in growing our team. If you have an excellent background in the healthcare or travel industries, we want to talk with you. Please contact us and a member of our management team will talk with you to see if Travel Companions is right for you.

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